Verified Reviews of Hyatt Regency Rochester
Below are the verified reviews from guests that we have booked recently:
"Excellent Hotel"
Overall Score4.0/ 5
Room was excellent, clean with modern decor.
Gregory H. (Individual traveler, booked 1 room), from
01-Dec-2023 Verified Review, stayed from Fri Nov 24 to Sat Dec 02 2023 at a $136.22 average nightly rate.
"Clean & Comfy Hotel"
Overall Score3.0/ 5
The hotel is clean and comfortable. The staff is very courteous and if you ask for an extra pillow or towel, it comes pretty quickly. They also give you a discount on the parking garage.
Stephen G. (Individual traveler, booked 1 room), from
06-Mar-2023 Verified Review, stayed from Fri Mar 03 to Sun Mar 05 2023 at a $180.99 average nightly rate.
"Room was spacious and comfortable! Staff was super friendly and helpful!"
Overall Score5.0/ 5
Room was spacious and comfortable! Staff was super friendly and helpful! This place is absolutely amazing and relaxing. I love it here. I don’t want to go home. Front desk was amazing as well.
Jennifer B. (Individual traveler, booked 1 room), from
25-Feb-2023 Verified Review, stayed from Sat Feb 25 to Sun Feb 26 2023 at a $134.99 average nightly rate.
Customer Reviews of Hyatt Regency Rochester
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Property Description
Situated along the Genesee River, newly renovated Hyatt Regency Rochester is the tallest, most upscale hotel in the Finger Lakes Area and Upstate New York. Conveniently Connected with the Rochester Riverside Convention Center, you can enjoy breathtaking views, savory restaurants, and exciting entertainment & shopping. This is your ideal destination to take in Rochester and its nearby attractions such as state-of-the-art golf, regional wineries, and ski slopes.Come choose your perfect spot and meet the team eager to serve you.• Brand New Renovated Rooms Just Opened: 341 ultra-modern guestrooms and suites featuring sleek wood flooring, crisp Hyatt Grand Beds®, and premium travel amenities• Re-Designed Ballrooms that Cater to You: Seamless programs that gives you peace of mind and the best food in Upstate New York• Connected to Rochester Convention Center: Providing you a direct connection to the Convention Center via a sky bridge• Delicious Culinary Options: Enjoy savory cuisine any time of day at Corso Italian Eatery, spend an evening on the rooftop at Center City Terrace and Lounge, or conveniently stop by Starbucks or the 24-Hour Market if on the go• Onsite Hotel Activities: Experience a 24-hour StayFit™ Gym with the latest equipment and heated indoor swimming pool with sundeck• Complimentary Shuttle Services: Take advantage of free shuttle services to and from the airport, train station, bus station and anywhere else you want within a three-mile radius of the hotel
Amenities / Features
Airport & Shuttle Information
Greater Rochester International Airport is 10-15 minutes from the hotel. Courtesy Van available for pick up and drop off from 6am-11pm daily.
Local Shuttle Info: Complimentary Shuttle within a 3 mile radius
Breakfast Information
Breakfast Hours: 6:30AM- 11:00AMAdults: $15.95Kids 6 and up:$9.95Kids under 6: Free
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.
We are happy to welcome your dog to Hyatt Regency Rochester with designated dog-friendly rooms! Our canine guests will be delighted with amenities tailored just for them. Weight Limits: Only dogs weighing 50 lbs or under will be permitted. Two dogs may stay in a guestroom, provided that the combined weight of both dogs does not exceed 75 lbs. FeesThere is a $60.00 fee per pet, regardless of length of stay with $10.00 of that fee being donated to a local animal shelter to help pets in need. Parking Info
Hyatt Regency Rochester is pleased to offer guests the convenience of covered self and valet parking, with in and out privileges.Valet parking is available via the motor court entrances on East Main Street.Valet Charge: $17.00 per car, per night with in and out privileges.Hyatt Regency Rochester is connected to the South Avenue parking garage. Hyatt guests use the South Avenue parking garage, which is managed and operated by Riverside Parking.Self-Parking:Overnight guests receive a discounted rate of $12.00 per night with in and out privileges.Self-Parking for Visitors:For credit cards, take a ticket upon entrance and pay at the exit. For cash, please utilize the payment kiosk located on level two, to the left of the elevators next to the hotel entrance, or exit via the left hand South Avenue exit.
Internet / WiFI
Complimentary Wi-Fi in Guestrooms & All Public Spaces
Cleaning Policies
Hospital grade chemicals for cleaning.Daily Health Checks on Associates, all wear masks and proper PPE based on positionGuest must wear mask in the public spacesFrequent cleaning of high touch pointsHand Sanitizer Stations and 6 ft distancing notices throughout propertyAcrylic barriers at Front Desk, Food Service outletsCollateral removed from Lobby and Guest Room, use of QR codes when appropriateHousekeeping Bags Towels, Amenities and RemotesHousekeeping service upon request
About Hyatt Hotels and Resorts
- Join the Hyatt Gold Passport and get free nights, services, and benefits at any Hyatt worldwide
- Hyatt offers spa and golf vacations, kid friendly and family getaways, a couple's retreat, and even vacation ownership
- With more than 500 properties, Hyatt prides itself on delivering the best in comfort and relaxation
- Guestrooms and suites offer flexibles spaces for guests to rest, feel comfortable and unwind
- Meeting and event space is handled with care and the professionalism deserved
The Hyatt Hotels and Resorts highlights above are subject to change without notice.